Last Updated: June 2026

Welcome to Zioms Hairs International. By accessing our website, placing an order, or using any of our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. About Us

Zioms Hairs International is a premium hair brand specializing in luxury wigs, raw hair extensions, closures, frontals, and hair-related products. We are committed to delivering high-quality products and exceptional customer service.

2. Product Information

We strive to ensure that all product descriptions, images, prices, and specifications are accurate. However, slight variations in color, texture, density, and appearance may occur due to lighting, screen settings, and the natural characteristics of human hair.

All measurements and product details are provided as accurately as possible.

3. Orders and Payments

All orders are subject to availability and confirmation of payment.

We reserve the right to refuse, cancel, or limit any order at our discretion, particularly in cases of suspected fraud, pricing errors, or product availability issues.

Orders will only be processed after full payment has been received and verified.

4. Pricing

All prices displayed on our website are in Nigerian Naira (₦) unless otherwise stated.

Zioms Hairs International reserves the right to modify prices without prior notice. However, changes will not affect orders that have already been confirmed and paid for.

5. Shipping and Delivery

We deliver both locally and internationally.

Delivery timelines provided are estimates and may vary due to factors beyond our control, including courier delays, customs processing, weather conditions, or public holidays.

Zioms Hairs International shall not be held liable for delays caused by third-party shipping providers.

Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrect addresses supplied by customers.

6. Returns and Exchanges

Due to the hygienic nature of hair products, all sales are generally final.

Returns or exchanges may only be considered if:

• The wrong item was delivered.

• The product received is defective.

• The product received significantly differs from the order placed.

Any issue must be reported within 48 hours of receiving the order.

To qualify for a return or exchange:

• The item must remain unused.

• The security ties, tags, and packaging must remain intact.

• The hair must not be installed, washed, colored, cut, brushed, or altered in any way.

Zioms Hairs International reserves the right to refuse returns that do not meet these conditions.

7. Refund Policy

Approved refunds will be processed using the original payment method.

Shipping fees, transaction charges, and handling fees are non-refundable unless the error originated from Zioms Hairs International.

Refund processing times may vary depending on the payment provider.

8. Wig Customization

Customized wigs, made-to-order wigs, and specially requested products cannot be cancelled, exchanged, or refunded once production has commenced.

Customers are responsible for reviewing all customization details before confirming an order.

9. Hair Care Responsibility

The longevity and performance of hair products depend largely on proper maintenance.

Zioms Hairs International shall not be responsible for damage resulting from:

• Improper care.

• Excessive heat usage.

• Chemical processing.

• Coloring or bleaching.

• Misuse or neglect.

Customers are encouraged to follow our recommended hair care guidelines.

10. Intellectual Property

All content on this website, including images, logos, graphics, videos, text, branding materials, and product descriptions, are the exclusive property of Zioms Hairs International.

No content may be copied, reproduced, distributed, or used without written permission.

11. Limitation of Liability

Zioms Hairs International shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid by the customer for the product purchased.

12. Privacy

Customer information collected through our website is used solely for order processing, customer support, marketing communications, and improving customer experience.

We do not sell or share customer information with third parties.

13. Promotions and Discounts

Promotional offers, discount codes, and special sales are subject to specific terms and may be modified or withdrawn at any time without prior notice.

Discounts cannot be combined unless expressly stated.

14. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Any disputes arising from these Terms shall be resolved through the appropriate courts within Nigeria.

15. Contact Information

For questions, concerns, or support regarding these Terms and Conditions, please contact:

Zioms Hairs International

Email: ziomshair@gmail.com

Phone: +2347088530211 or +2349037585139

Website: www.ziomshairs.com

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.